99ybet FAQ — All Your Questions Answered in Bengali

When a match is cancelled or abandoned mid-way, 99ybet settles bets according to the following rules:

• Cancelled before the match starts: Your full stake is returned immediately — typically credited to your balance within 15 minutes.
• Suspended mid-match (resuming within 48 hours): The bet remains active and will be settled once the match concludes.
• Abandoned midway (delayed over 48 hours or permanently cancelled): All pre-match bet stakes are refunded. For live betting, if a specific event (such as the first wicket) has already occurred, that bet may be settled based on its outcome.
• If a cricket match is shortened due to rain or bad light: D/L method results are accepted. If the required over quota is not met, the bet is voided.

Refunded stakes are typically credited to your main balance, not your bonus balance, so there are no withdrawal restrictions. If you have a question about how a specific match was settled, contact us via live chat with your ticket number.

99ybet operates under a license from an international gaming authority. This license ensures the platform undergoes regular third-party audits — with RNG (Random Number Generator) certification verifying that all game outcomes are random and fair.

To keep your funds secure, 99ybet follows two key policies:

• Segregated funds: User balances are held in a bank account completely separate from 99ybet's operational funds and are never used for business expenses.
• Fast Withdrawals: Withdrawals for verified accounts are typically processed within 5 minutes to 24 hours. There is no history of withheld funds or unreasonable delays.

On every page of the site, check your browser's address bar for HTTPS and the padlock icon — that confirms 256-bit SSL is active. Full details of the license documentation can be found on the About Us page.

99ybet currently supports the following payment methods for Bangladeshi users:

• bKash: Instant deposits and withdrawals. Minimum deposit ৳200; withdrawals typically processed within 5–30 minutes.
• Nagad: Instant deposits. Withdrawals in 5–30 minutes.
• Rocket (Dutch-Bangla Mobile Banking): Instant deposits. Withdrawals in 15–60 minutes.
• Bank Transfer: Deposits are credited within 1–2 hours. Withdrawals take 2–24 hours.

Withdrawal times depend on KYC verification status. Once KYC is completed, subsequent withdrawals are processed much faster. There are no withdrawal fees from 99ybet — however, your mobile banking provider may apply their own service charges. During peak hours (6 PM to 11 PM), processing may take slightly longer.

The 99ybet referral program works in two steps — both you and the friend you refer get rewarded:

How to get it:

• Log in and go to the "Referral" section in your dashboard.
• Copy your personal referral link or code.
• Share that link or code with your friend and ask them to register using it.
• When your friend makes their first deposit, a referral bonus is credited to your account and your friend receives a welcome bonus too.

Prize amount: A set percentage of your friend's first deposit is added to your balance (the latest rate is updated on the "Bonus" page). There's no cap on referrals — the more friends you bring in, the more you earn. Referral bonus wagering requirements are relatively low, typically 3x. For full terms and conditions On the Bonus Page here.

Weekly and monthly tournaments run regularly on 99ybet — with separate leaderboards for Sports Betting, slots, and Live Casino.

Eligibility requirements:

• Participating in designated games or betting markets during a tournament automatically earns you points.
• No separate registration needed — just being logged into your account makes you eligible.
• Points are calculated based on total amount wagered and number of bets placed (not solely on wins).
• The leaderboard updates in real time — check your dashboard to see your current position.

Prize distribution: Prizes are credited to top-ranked players' accounts within 24 hours of the tournament ending. Rewards are paid as cash balance — fully withdrawable. For details on ongoing tournaments, on the Latest Promotions page here.

No — not at all. The minimum age to register and bet on 99ybet is strictly 18 years. This is not a guideline — it is a non-negotiable rule.

Here's what 99ybet does to enforce this rule:

• Date of birth is verified at the time of registration.
• During KYC, age is verified against your National ID (NID) or passport — accounts that fail verification will be suspended.
• If there is any suspicion that an underage person is using an account, it may be investigated at any time.
• If anyone is found to have falsified their age, all balances and winnings on that account will be cancelled and the account permanently closed.

If a parent suspects their child has been using 99ybet without their knowledge, contact support@99ybet.best — action will be taken within 24 hours.

After logging in, you'll find all records under two separate sections in your account dashboard:

• Bet History: Date, event, odds, stake, and outcome for every bet. Filter by sport type, date, or result (Win / Loss / Void).
• Transaction History: Date, amount, method, and status (completed/pending) for all deposits and withdrawals.

History available Last 12 months and beyond. If you need records older than that, contact the support team with a request — they can send data for specific dates by email. For transaction statements needed for tax or legal purposes, requests can be made directly from a KYC-verified account.

The same information is available on the mobile app — tap the "History" icon in the bottom menu.